NOTE: These settings apply to a software VPN. If you are using a hardware based VPN (VPN routers set up by a network administrator) refer to your network administrator for help.

Setting up a new VPN connection: Windows 7

Go to Control Panel

Network and Sharing Center

click Setup a new connection or network

click Connect to a workplace

click Next

click Use my internet connection

in the Internet Address box, type in the IP address of the site you will be connecting to

in the Destination name box, type the name of your site ie. "Jim's Deli VPN" (I've added VPN to the name so that it will be clear to me later that this is a VPN shortcut)

click Next

type in your User Name and Password (this is a user and password that has been set up on the computer you are connecting to at your business)

you may check or uncheck the box for Remember this password

click Connect

If a successful connection is not established within 10 seconds:

click Skip (there are properties that likely need to be changed)

click Finish

Go to Control Panel

Network and Sharing Center

click Connect to a network

the Network connections window will appear

right-click on the VPN connection you just created

click Properties

the (Your name) VPN Properties window will appear

click Networking tab

uncheck Internet Protocol Version 6 (TCP/IPv6)

double-click Internet Protocol Version 4 (TCP/IPv4) to open the Properties window

select Use the following IP address

type in an IP address that is unused at the business (typical JPOS stations start at 192.168.1.50 - so an unused address might be 192.168.1.49)

in the Preferred DNS server type: 192.168.1.1 (or whatever your DNS server address is at your business site - this is typically your router's internal IP address)

click the Advanced button

uncheck Use default gateway on remote network

click OK to dismiss Advanced TCP/IP Settings window

click OK to dismiss Internet Protocol Version 4 Properties window

click OK to dismiss the (Your name) VPN Properties window

click the VPN connection then click the Connect button that appears

a successful connection should be established within a few seconds